Position Title: Human Resources Assistant (USEFMs)
Open Period: 04/21/2021 - 05/06/2021 Format MM/DD/YYYY
Vacancy Time Zone:GMT+3
Series/Grade:FP - 0305 7
Promotion Potential: FP-7
in Ankara, TU
• Open to the public
Who May Apply/Clarification From the Agency:
For USEFM - FP is 07. Actual FP salary determined by Washington D.C.
• U.S. Citizen Eligible Family Members (USEFMs) - All Agencies
Security Clearance Required: Secret
Appointment Type Temporary
Appointment Type Details:
• Definite not to Exceed 5 years.
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
The work schedule for this position is:
- Full Time (40 hours per week)
Candidate must be able to begin working within a reasonable period of time (4-6 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Relocation Expenses Reimbursed:No
Basic Function of Position:
The position is responsible for numerous critical Human Resource (HR) functions including: processing and managing the security clearance (eQIP) process for Eligible Family Member (EFM) hires, managing Expanded Professional Associates Program (EPAP) hires with Bureau contacts, processing U.S. Direct Hire (USDH) EFM performance reports (EERs/EPRs), initiating member of household (MOH) Cohabitation and Intent to Marry request packages, drafting HR-related cables, supporting the Department of State (DoS) bid cycle process for the Mission, as well as training customers on the Electronic Recruitment Application (ERA) and approving ERA vacancy announcements. Incumbent manages the HR Rover/Admin Assistants and Admin Clerk/Escorts and supports EFM employment efforts. Incumbent also backs up HR functions when HROs are absent.
Qualifications and Evaluations
EXPERIENCE: At least 2 years of progressively responsible experience in the field of Human Resources administration, management, business, and administration or closely related field with strong customer service skills is required.
JOB KNOWLEDGE: Must have good working knowledge of 3 FAM, 2 FAM, 6 FAM and Standardized Regulations. In-depth knowledge of various Embassy Sections and Agencies functions and general office procedures. Knowledge of employee relation programs rules and regulations and other agencies; DoS employment practices as they apply to recruitment, retirement, and other HR management issues; all post policies, and legal employment procedures in the country for outside EFM employment. Thorough knowledge of performance and evaluation for direct hire officers and EFM/EPAP evaluation requirements is required. A thorough knowledge of HR policies and practices especially on Eligible Family Member employment process, including compensation and security clearances procedures. Understanding the USDH Bidding process, how to recruit EFM staff, conduct interviews and administering language tests. Thorough knowledge of GEMS, HR Online, e-QIP, eServices, OPS, and FS Bid is required. General knowledge of LE Staff employment policies and procedures is required.
- Two (2) years of university studies is required
LANGUAGE: Must be fluent able to read, speak, comprehend, and write English
at the Level IV (Fluent) level proficiency. Ability to edit and correct awards nominations and citations, management notices, handbooks, etc.
This may be tested.
SKILLS AND ABILITIES: Must demonstrate keen interpersonal skills to inspire confidence in employees and permit the maintenance of effective working relationship with all staff. The incumbent must possess excellent customer service skills and sensitivity to others' needs, initiative, timeliness, organizational skills, interpersonal skills and the ability to work in a fast-paced, client servicing work environment. Tact and discretion are required to deal with customers. Incumbent must have the organizational skills to set priorities in the face of several tasks and constant interruptions. Incumbent must be familiar with entire check in/check out process. Good counseling skills and confidentiality are required. Must have the ability to research, interpret laws & regulations. Ability to use computers is required as well as knowledge of using SharePoint and Microsoft products. Must possess tact and the ability to deal effectively with all ranks of American and local employees and outside contacts for the Human Resources Office in order to provide excellent customer service. Should have excellent communication and presentation skills and the ability to handle multi-tasks at a time. Sensitivity and discretion handling personnel issues. Requires excellent written and verbal communication skills with internal and external contacts. Excellent knowledge of Microsoft office programs and ability to use OPS, ERA, GTM Online, e-QlP, FS Bid, E2, SharePoint, Contact Database, and other computer programs required for the position. Should have analytical mind as well as planning, problem-solving, and critical thinking skills. Must be flexible, resourceful, self-motivated and customer-service oriented. Must be available to work on evenings, weekends, early mornings, U.S. and Turkish holidays, as needed.
EQUAL EMPLOYMENT OPPORTUNITY (EEO):
The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
All applicants under consideration will be required to pass medical and security certifications.
Benefits and Other Info
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
AEFM / USEFM who is a preference-eligible U.S. Veteran*
AEFM / USEFM
FS on LWOP and CS with reemployment rights **
* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.) and for additional employment considerations, please visit the following link.
How to Apply:
All candidates must be able to obtain and hold a Secret clearance.
For more information on how to apply click the “Learn More Link” button.
Selectees for the position have twelve months from the entry of their eQIP forms to obtain the required security clearance. If they are unable to do so within this time frame, the offer may
In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.
- Copy of Orders/Assignment Notification (or equivalent)
- Degree with transcript
- DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
- SF-50 (if applicable)
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Ankara, Turkey.