Position Title: Housing Clerk (USEFMs) (Housing Coordinator)
Open Period: 03/23/2021 - 04/22/2021

Work Schedule: Full-time 
Promotion Potential: FP-8
Duty Location(s):1 in Ankara, TU
 
Overview
Hiring Path:
• Open to the public

Who May Apply/Clarification From the Agency:
For USEFM - FP is 08.  Actual FP salary determined by Washington D.C.

•    U.S. Citizen Eligible Family Members (USEFMs) - All Agencies

Security Clearance Required:
Secret
Appointment Type
Temporary
Appointment Type Details:
•    Definite not to Exceed 5 years
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:
The work schedule for this position is:

• Full Time (40 hours per week


 

Start date: Candidate must be able to begin working within a reasonable period of time (4-6 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Supervisory Position: No
Relocation Expenses Reimbursed: No

Duties
Basic Function of Position:
The Housing Coordinator provides a range of Housing services to American direct-hires and their families, along with additional support to U.S. Government visitors. The incumbent works under the supervision of the General Services Office (GSO) for Housing and acts as the primary sources of communication to American direct hires living in the Embassy housing. In this capacity, he/she gathers incoming information, uses that information to make recommendations or assignments at the Interagency Housing Board (IAHB), works with the Property, Community Liaison Office (CLO), and Facilities offices to help incoming employees move in and follows up to ensure there are no issues with assignments and/or their apartments. In the event of a housing problem, the Housing Clerk will work with the tenants, appropriate internal offices, and external contractors to schedule repairs with and provide follow up to ensure that the work was properly completed. As an employee's time at post comes to an end, the Housing Clerk will schedule an outgoing inspection with tenants and settle any damage charges that arise during that inspection. Additional duties of GSO support are required as dictated by need.

Qualifications and Evaluations
Requirements:
EXPERIENCE:  Minimum one year customer service (either internal or external) is required.
JOB KNOWLEDGE:  Familiarity with 15 FAM housing regulations, post housing handbook, post furniture policy and local practices and conditions.
Education Requirements:

• High school diploma is required


 

Evaluations:
LANGUAGE:  English Level IV (Fluent) in Speaking/Reading/Writing is required.
This may be tested.

SKILLS AND ABILITIES: Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) is required. Incumbent must possess very strong written and spoken English communication skills. Incumbent must also possess strong interpersonal skills for direct and frequent contact with American employees, their family members and external contractors in order to resolve problems and enforce post polices and requirements. Incumbent must possess a valid driver's license and pass a Smith System course after hiring. Incumbent must be willing to work outside of regular hours in emergencies. Must have valid, current driver's license for the class of vehicle(s) assigned or authorized to drive. Must have had driver's license for a minimum of five years. Must be available to work on evenings, weekends, early mornings, U.S. and Turkish holidays, as needed.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info
Benefits:
Agency Benefits:
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:
HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:

AEFM / USEFM who is a preference-eligible U.S. Veteran*
AEFM / USEFM
FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.


How to Apply:
All candidates must be able to obtain and hold a SECRET clearance. 
To apply for this position click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.
Selectees for the position have twelve months from the entry of their e-QIP forms to obtain the required security clearance.  If they are unable to do so within this time frame, the offer may be withdrawn.

Required Documents:
In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.

• Copy of Orders/Assignment Notification (or equivalent)


• High School Diploma


• Driver’s License


• DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)


• SF-50 (if applicable)


 

Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email. 
For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Ankara, Turkey.