Salary:
€ 38,568.00 exc. 8% vacation bonus

Vacancy type:
Term/Indeterminate

Term Details:
Fixed term contracts possibly leading to indeterminate. This position is an LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES at the Embassy of Canada to the Netherlands, in accordance with the Dutch labour law. The working schedule is five days a week (37.5 hours/week). Department: Embassy of Canada to The Hague, Netherlands

Level:
Assistant
Classification:
LE-05
Location:
The Hague, Netherlands
Closing date for applications:
26-07-2020 at 23:59 UTC+1 / GMT+1
Summary of position:
Intent:
The Embassy of Canada to the Netherlands is seeking to hire a Protocol and Contact Assistant to the Ambassador. Under the supervision of the Ambassador and in collaboration with the Assistant to the Ambassador (Canada Based Staff (CBS), the incumbent schedule appointments, provide secretarial and clerical support in Dutch and English; act as point of contact/coordinator for mission-wide events; organizes outreach in the country, coordinates the schedules of events at the Official Residence and Chancery, and performs other duties as required.

Summary of position:
Schedule appointments for the Head of Mission and visiting delegation;
Provide secretarial and interpretation services as required;
Coordinate hospitality functions, and address protocol aspects of functions or invitations;
Act as point of contact/coordinator for mission-wide events at the Official Residence and Chancery;
Manage and update the Ambassador’s contact lists;
Make in-country travel arrangements for the Head of Mission;
Performs other duties as required.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.

Education
• MBO-4 or HAVO diploma or an equivalent combination of education, training and/or experience.

Language
• Fluency in English (oral and written)
• Fluency in Dutch (oral and written)

Experience
• Minimum of three (3) years of experience in the last five (5) years, and 1 year of continuous experience in a similar position or in an Administrative Assistant (secretarial) role.
• Experience in coordinating a senior manager’s agenda, including meetings.
• Data entry experience on varied informatics supports and applications performed in the last five (5) years.
• Experience in working with Microsoft Office Word, Excel and Outlook and general use of the Internet.
• Experience in visit and event organization.

Rated Qualifications
The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.

Knowledge:
• General knowledge of Canada and the Netherlands
• General administrative principles such as maintaining an effective filing system, office procedures, managing Outlook calendar and agenda, drafting routine correspondence, diplomatic notes, contacts management, e-mail and telephone etiquette etc.

Abilities/Competencies:
• Attention to detail
• Effective interactive communication – the ability to clearly communicate verbally and in writing
• Ability to prioritize workload and multi-task effectively in a high-paced work environment.
• Initiative and Judgement
• Team-work and co-operation
• Interpersonal skills
• Adaptability and Flexibility
• Time Management

Asset Qualifications:
Preference may be given to candidates who have the following asset qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.

• Previous experience as an Administrative Assistant at an Embassy within the past five (5) years
• University degree in administration, social sciences or similar field is an asset
• Work experience in a Canadian or international organization
• Intermediate level of French (oral and written)

Organizational Needs:
Operational Requirements:
• The candidate is required to work directly with the public
• Occasional overtime may be required.
• The working schedule is five days a week (37.5 hours/week).

Condition(s) of Employment:
• Candidates should have the flexibility to exchange working days/work overtime/full-time in case of emergencies, or during periods of annual leave of job sharing colleague.
• Candidates must have a valid work permit at the time of submitting their application.
• The appointment of the successful candidates is subject to obtaining security clearance. The candidate may be required to provide the following documents:
• Police/criminal record certificate;
o Credit check;
o Passport;
o Certificate of Canadian Citizenship (if applicable);
o Birth Certificate;
o 2 x recent passport photos;
o Certificate(s) of employment/letter(s) and references;
o School certificates/diplomas.

Area of selection:
Open to internal and external applicants who are legal residents or citizens of the Netherlands, who meet all of the essential requirements stated below, and whose applications are received by the closing date. Please note that the Embassy of Canada to the Netherlands does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies. Candidates must be able to start work no more than one (1) month following an offer of employment.
Important Notes:
How to apply:
• Candidates are required to upload a cover letter and CV in English or French. Applications which do not include the requested documents or information in the CV or cover letter will be rejected. Any additional information must be included as part of these two attachments.
• Candidates who are unable to submit their application due to technical difficulties must report these to: LES-E-Recruitment-LDN@international.gc.ca prior to the closing date. Failure to so will result in the application being rejected.

Important Notes:
• Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our on-line portal. Candidates should only apply using a laptop or desktop computer.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French). Candidates are entitled to participate in the recruitment process in the official language of their choice and to indicate their preferred official language in their application.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The Embassy of Canada in the Netherlands does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the Embassy of Canada in the Netherlands which might arise in the 12 months following the completion of this recruitment process.